These Terms and Conditions (“Terms”) govern your use of our website, services, and bookings related to tour packages, hotel accommodations, and other travel-related services.
Acceptance of Terms
By using our website or booking any services, you agree to be bound by these Terms. If you do not agree, you must not use our platform.
Services Offered
We provide:
- Domestic & international tour packages
- Hotel booking services
- Custom itinerary planning (in some cases)
User Responsibilities
You agree:
- To provide accurate personal and payment information
- To use our website for lawful purposes only
- Not to resell or misuse booking services
Booking & Payments
- All bookings are subject to availability.
- Prices are subject to change without prior notice.
- Payment must be made in full unless otherwise specified.
- TOD reserves the right to cancel bookings in case of fraud, abuse, or violation of policies.
Cancellation & Refund Policy
- Cancellations by the customer may be subject to cancellation charges.
- Refunds, if applicable, will be processed based on vendor (hotel, airline) policies.
- In case of cancellation by TOD due to unforeseen circumstances, full refunds will be provided.
Third-Party Vendors
- Many of our services are fulfilled by third-party hotels, transport providers, and tour operators.
- We are not liable for service issues arising directly from third-party vendors but will assist in dispute resolution wherever possible.
Liability Disclaimer
- TOD is not responsible for losses, damages, or delays caused by natural disasters, political disturbances, accidents, or other force majeure events.
- TOD’s liability, in any case, will not exceed the total amount paid for the specific service.
Amendments
We reserve the right to update or modify these Terms at any time without prior notice. The latest version will always be available on the website.
Contact Us
For queries or complaints, contact: support@travelofdreams.com